Privacy Policy
1. Information We Collect
We collect personal information through:
Contact Form: When you request a quote, we may ask for your name, email address, phone number, and address to provide a tailored cleaning estimate.
Free Quote Popup: When you click on our "Get a Free Quote" popup, we may collect similar information as part of the process.
Cookies: Our website may use cookies to track your interaction with the site, improve user experience, and help us with analytics.
2. How We Use Your Information
The information collected will be used for the following purposes:
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To respond to quote requests and inquiries.
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To communicate with you regarding our services and quotes.
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To improve our website functionality and user experience.
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For marketing purposes (only with your consent).
3. Sharing of Your Data
We will not sell or share your personal information with any third parties for marketing purposes. However, we may share your information with third-party service providers (such as IT and email management companies) to operate the website and business. All third-party providers are bound by strict data protection rules to ensure your information is kept secure.
4. Your Rights
Under the UK GDPR, you have the following rights:
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Access: You can request details of the personal information we hold about you.
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Correction: You can ask us to correct any information that is inaccurate or incomplete.
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Deletion: You can request that we delete your data under certain circumstances.
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Objection: You have the right to object to certain types of processing, such as direct marketing.
To exercise any of these rights, please contact us using the information provided below.
5. Data Retention
We will retain your personal data for as long as it is necessary to provide the services you have requested and to comply with legal obligations.
6. Data Security
We take the security of your personal data very seriously and employ a variety of technical and organizational measures to protect it from unauthorized access, loss, or disclosure.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us:
Walter's Window Washers
Email: james@walterswindowwashers.co.uk
Phone: +44 07771 765908
This Privacy Policy was last updated on 29th September, 2024.
A Legal Disclaimer
At Walter's Window Washers, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, request a quote, or contact us through our forms. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.